As a Sonus affiliate, we share the mission of providing excellence in hearing healthcare. It is our commitment to ensure that our patients have access to top-quality hearing care professionals.
Sonus Network providers are committed to providing the very best patient experience in the industry. Sonus audiologists and hearing care professionals are what set us apart from other hearing care providers. We truly take the time to get to know your personal needs and listening habits. We examine and evaluate you, noting any concerns you may have. Only then do we recommend a solution that we believe will improve your quality of life. After all, we are committed to your long-term hearing health and we will be with you every step of the way. The combined dedication and professionalism of our staff is the primary reason why over 90% of our patients would recommend us to a family member or friend. Sonus is proud to have a Net Promoter Score®* ranking for customer loyalty on the same level as companies like Apple® and Harley Davidson®.
We take a 3 step approach with all patients:
- First, we listen to your needs. Hearing loss is a unique problem for every individual. Our experienced Sonus Hearing Care Professionals begin by properly evaluating your hearing and listening to you about your needs and your lifestyle
- Next, we create a hearing solution just for you. We offer the widest selection of hearing aids available from top manufacturers, so our recommendations are unbiased. We also offer an industry-leading risk-free 60-day trial ** to ensure your hearing aids are exactly what you want.
- Finally, we stay with you through ongoing support. The Sonus Solution packages offer you peace of mind with up to three years of warranties and free batteries, ensuring that you'll enjoy your hearing for years after your first visit with us.
You can expect the very best in hearing health care through our Patient-Centered Approach, the foundation of our commitment to you.
*The Net Promoter Score, or NPS®, is a measurement of customer satisfaction and loyalty.
**Hearing Aids must be returned within 60 days for full refund.